Privacy Policy

1. Information we collect

Account information: your name, and the phone number or email you sign up with. We store your PIN or password only as a securely hashed value — never in plain text.

Business data: the products, sales, expenses, purchases and team members you record in your shop.

Payment information: when you pay by MTN Mobile Money, the phone number used and the payment status. We do not store your Mobile Money PIN.

2. How we use your information

We use your information to provide the Service: to run your shop, calculate reports, send low-stock and account notifications, process any payments, and keep your account secure.

3. Data isolation

Each shop's data is logically isolated from every other shop. Members of one shop cannot access the data of another. Access within a shop is further limited by each member's role.

4. Sharing

We do not sell your identifiable business data, and we never share one shop's records with another shop. We share information only with service providers that help us operate the Service — such as our payment provider (MTN Mobile Money) and email/SMS delivery providers — and only as needed to provide it, or where required by law.

Separately, we may produce and share aggregated, anonymized market insights as described below — these never identify your shop or expose your individual records.

5. Aggregated, anonymized insights

To understand retail trends and to support the Service, we may combine transaction information across all shops into aggregated, anonymized statistics — for example, which product categories are growing, or how demand moves over time across many shops.

These aggregate insights describe overall patterns only. They never include your shop's name or identity, never expose your individual sales, prices, customers, or records, and are produced only where enough shops are combined that no single shop can be identified. We may share or sell these aggregate, anonymized insights to third parties such as manufacturers or distributors.

By using the Service you consent to your transaction data being used in this aggregated, anonymized way. This consent covers aggregate patterns only — never your identifiable, raw, or shop-level data.

6. Data retention

We keep your data for as long as your account exists.

Shop owners can permanently delete their business and all of its data at any time from Settings → Profile → Danger zone. This also removes the owner's personal account when they belong to no other shop. Staff members can ask their shop owner, or contact us, to have their access and data removed.

7. Security

We use industry-standard measures to protect your data, including hashed credentials and encrypted connections. No system is perfectly secure, so please use a strong PIN or password and keep it private.

8. Your rights

You may access, correct or request deletion of your personal information at any time. Owners can delete their entire business and account from Settings → Profile, and can manage team members' access directly in the app.

9. Contact

For any privacy questions or requests, email us at [email protected].